Privacy Policy

This Privacy Policy explains how KMG123 Enterprises LLC ("we," "us," or "our") collects, uses, stores, and shares personal information when you use Illinois Job Tracker, including our website, applications, and related services (collectively, the "Service"). Illinois Job Tracker is intended for users in the State of Illinois, United States.

By using the Service, you understand the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Service.

1. Information We Collect

We collect information you provide directly, information generated through your use of the Service, and limited information from service providers that help us operate the Service.

Information you provide

Depending on how you use the Service, we may collect:

• Account information, such as your name, email address, username, password, and account preferences.
• Profile and claimant information, such as your phone number, mailing address, city, ZIP code, occupation, claimant identifier, reminder preferences, and certification-related information you choose to enter.
• Job-search and work-search information, such as benefit-week dates, work-search contacts, employer and contact names, employer addresses, job titles or positions, contact methods, results, source URLs, notes, and other information you enter to organize your work-search activity.
• Documents and import content, such as screenshots or documents you upload for text import and IDES UI documents you choose to store in your profile for future reference.
• Communications, such as messages, questions, feedback, and requests you send through our contact form or by email.
• SMS information, such as your mobile phone number, SMS opt-in status, verification status, and reminder preferences when you choose to receive text-message reminders or account notifications.
• Subscription information, such as your plan, subscription status, billing period, and payment-related identifiers or records provided by Stripe. We do not receive or store full payment-card numbers.

Information collected automatically

When you use the Service, we and service providers acting on our behalf may collect limited technical and usage information, including:

• IP address, browser type, device information, operating system, language, and approximate technical location derived from IP address.
• Dates and times of access, pages or features used, login and security events, request information, and other service-activity logs.
• Error, diagnostic, and performance information used to identify, investigate, and fix technical problems.
• Essential cookies, secure authentication/session cookies, local storage, and similar technologies needed to operate the Service, remember settings, maintain sessions, protect accounts, and support functionality.

2. How We Use Information

We may use personal information to:

• Provide, operate, maintain, and improve the Service.
• Create, organize, display, export, and generate work-search records and requested ADJ034F-related output from information you enter.
• Create and manage accounts, authenticate users, maintain sessions, and secure the Service.
• Process subscriptions and payments, manage plan access, and prevent payment fraud or misuse.
• Send transactional or service-related emails and text messages, including account notices, verification messages, work-search reminders, and service updates.
• Respond to support requests, privacy requests, and other communications.
• Monitor performance, troubleshoot errors, protect against fraud, abuse, unauthorized access, and other security incidents.
• Comply with applicable law, enforce our legal terms, and protect the rights, safety, and property of KMG123 Enterprises LLC, our users, and others.

3. Screenshot Import and Text Extraction

If you choose to use screenshot or document import, you may upload an eligible image or document containing job-search information. We may transmit that content to Google solely to extract text needed to complete the import you requested. We use the resulting text to help populate or organize information within the Service.

Temporary screenshots and documents uploaded solely for text import are deleted promptly after processing. This does not apply to IDES UI documents or other files that you intentionally upload to your profile for future reference; those documents are handled as described below.

Do not upload photographs or other materials containing biometric identifiers or biometric information, including facial geometry, fingerprints, voiceprints, retina or iris scans, or similar identifiers. The Service is not designed to collect or process biometric information.

4. Documents Stored in Your Profile

If you choose to upload IDES UI documents or other permitted documents to your profile for future reference, those documents are stored as part of your account. They remain associated with your account until you delete them, delete your account, or they are removed under the retention and deletion practices described in this Privacy Policy.

5. How We Share Information

We do not sell, rent, share, or disclose personal information for targeted advertising. We share personal information only as reasonably necessary to operate the Service, comply with law, protect the Service and its users, or complete a transaction involving our business.

We may share information with service providers that perform services for us, including:

• Stripe, to process payments and manage subscription-related transactions.
• Vercel, to host and deliver our frontend application.
• MongoDB Atlas, to store and manage application data.
• DigitalOcean, to host backend infrastructure and related services.
• Doppler, to manage application secrets and configuration securely.
• Mailgun, to send transactional and service-related email communications.
• ClickSend, to send transactional and service-related SMS/MMS communications.
• Google, to perform text extraction for screenshot or document imports you request.
• Sentry, to monitor application errors and performance. We configure Sentry not to send default personally identifiable information, although diagnostic information may be processed to investigate errors and secure the Service.
• Clerk, if and when enabled for the Service, to provide authentication and account-management services. During our authentication transition, we may use in-house authentication systems and Clerk as part of our account-management infrastructure.

These providers may process information only for the purposes of providing services to us or as otherwise permitted or required by law. We may also disclose information to professional advisers, regulators, law enforcement, courts, or other parties when we reasonably believe disclosure is necessary to comply with law, respond to lawful process, protect rights or safety, investigate suspected wrongdoing, or enforce our agreements.

6. Payments and Subscriptions

Stripe processes payment information for subscriptions and purchases. We do not receive or store full debit-card or credit-card numbers. We may retain subscription, transaction, and payment-status information needed to administer your account, provide the Service, maintain financial records, address disputes, and comply with legal obligations. Your use of Stripe's payment services is also subject to Stripe's applicable privacy practices and terms.

7. SMS and MMS Communications

If you provide a mobile number and opt in within the Service, we may send transactional or service-related SMS and/or MMS messages, including work-search reminders, verification messages, account notifications, and other messages needed to provide the Service. We do not use these messages for marketing or promotional purposes.

You may opt out of recurring text messages by following the opt-out instructions in the message, such as replying STOP where available, or by changing your preferences in the Service. Opting out may prevent you from receiving reminder or account-notification messages. Message and data rates may apply, depending on your mobile carrier and plan.

8. Retention of Information

We retain personal information for as long as reasonably necessary to provide the Service, meet the purposes described in this Policy, resolve disputes, enforce agreements, and comply with legal obligations.

• Work-search records: We retain benefit-week and related work-search records for 53 weeks following the applicable benefit week. On the first day after the 53rd week, the applicable benefit-week records are scheduled for permanent deletion from our active database.
• Account and profile data: We retain account, profile, and user-stored document data while your account remains active, unless you delete specific data earlier.
• Temporary import uploads: Screenshots or documents uploaded solely for text import are deleted promptly after the import is processed.
• Technical, security, and transaction records: We may retain limited logs, audit information, payment/subscription records, and similar information for an appropriate period to maintain security, investigate issues, prevent fraud, comply with law, and enforce our agreements.

9. Account Deletion and Backups

You may delete your account through the Service. When you request account deletion, access to the account is revoked and the account is scheduled for permanent deletion after a 30-day recovery period. This period allows you to change your mind or request your records before permanent removal.

After the recovery period ends, we permanently delete applicable account data from our active systems, subject to limited information we may need to retain for legal, security, fraud-prevention, accounting, or dispute-resolution purposes. Data removed from active systems may remain in secure backups for up to 30 days before it is overwritten or removed through our ordinary backup cycle.

10. Your Privacy Choices and Requests

Subject to applicable law, you may request access to, correction of, export of, or deletion of personal information associated with your account. You may also update information, delete certain information, adjust reminder preferences, or delete your account through available Service controls.

To make a privacy request, email us at privacy@illinoisjobtracker.com or submit a request through our contact page. We may take reasonable steps to verify your identity before completing a request. You may request an export of your data by contacting us; we may add self-service export tools in the future.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include encrypted connections, password hashing, access controls, authentication and session protections, rate limiting, security monitoring, and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Service is intended for users who are at least 16 years old. If you are under 18, you may use the Service only with permission from a parent or legal guardian, to the extent required by applicable law.

We do not knowingly collect personal information from children under 16. If you believe that a child under 16 has provided us personal information, please contact us at privacy@illinoisjobtracker.com, and we will take appropriate steps to address the matter.

13. Illinois and Biometric Information

The Service is intended for users in Illinois. We handle personal information in accordance with applicable law. The Service is not designed to collect, capture, receive, purchase, obtain, or process biometric identifiers or biometric information. Users must not upload biometric information to the Service.

If we ever introduce a feature that intentionally collects biometric identifiers or biometric information, we will implement any required notice, retention and destruction practices, and consent process before collecting that information.

14. Business Transfers and Legal Disclosures

We may disclose or transfer personal information in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction. We may also disclose information when required by law or when we reasonably believe disclosure is necessary to protect the rights, property, safety, or security of KMG123 Enterprises LLC, our users, or others; investigate fraud or security incidents; enforce our legal terms; or respond to lawful requests by public authorities.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised Policy and update the "Last updated" date above. If a change is material, we may provide additional notice as required by law or as appropriate for the change. Your continued use of the Service after the revised Policy becomes effective means that you acknowledge the updated Policy.

16. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, contact us at privacy@illinoisjobtracker.com or through our contact page.